Account
Logout
OARS
Main
Dashboard
Assessments
Reports
Completed
Settings
Content
← Back to Assessments
Assessments
Checklist
Assessment Outcome Report
Task 1 – Knowledge questions (checklist)
Attempt 1
Debug: 1 / 1
Unit and Qualification
Qualification
Select qualification
Certificate III in Information Technology
Certificate IV in Information Technology Support
Unit
Select unit
BSBCRT404 — Apply advanced critical thinking to work processes
BSBXCS404 — Contribute to cyber security risk management
ICTICT426 — Identify and evaluate emerging technologies and practices
ICTICT427 — Identify, evaluate and apply current industry-specific technologies to meet organisational needs
ICTICT429 — Determine and confirm client business requirements
ICTICT441 — Provide one-to-one instructions
ICTICT443 — Work collaboratively in the ICT industry
ICTICT445 — Connect and configure devices and hardware components
ICTICT446 — Apply ICT service management principles
ICTICT451 — Comply with IP, ethics and privacy policies in ICT environments
ICTPRG302 — Apply introductory programming techniques
ICTSAS432 — Identify and resolve client ICT problems
ICTSAS433 — Update ICT client support procedures and assist with policy development
ICTSAS434 — Action change requests and present updated ICT system to clients
ICTSAS436 — Evaluate ICT system status
ICTSAS438 — Implement maintenance procedures
ICTSAS441 — Support ICT system software
ICTSAS442 — Provide first-level remote help desk support
ICTSAS443 — Support operating system users and troubleshoot applications
ICTSAS446 — Fault find and troubleshoot ICT equipment, hardware and software problems
Selected Unit Code:
ICTSAS434
Section 1 – Student information
Student name
*
Assessor name
*
Assessment date
Task 1 – Knowledge Questions
Student portal activities completed
Explain the task performed
✔ Satisfactory
S
NYS
Draft
Describe the steps taken
S
NYS
Identify any issues encountered
S
NYS
Assessor Comments
Save
Submit
Saved
